Last updated: June 26, 2025
Who We Are
Lana Langlois, a Québec-based ceramic artist, owner of the website and online shop https://en.lanalanglois.com.
Personal Data Collected
We collect certain information when you place an order, subscribe to the newsletter, fill out a contact form, or browse the site (via anonymous cookies). The data may include: name, surname, address, email address, phone number (if provided), and IP address.
How Your Data Is Used
Your information is used to process and ship your orders, contact you when necessary (confirmation, updates, issues), send the newsletter if you subscribed, and meet tax and accounting obligations. We do not share your personal data with third parties for commercial purposes.
Newsletter
If you choose to subscribe, you will receive a few emails per year, without aggressive advertising. You may unsubscribe at any time using the link at the bottom of each email.
Cookies
This site uses cookies to facilitate navigation, analyze site traffic (Google Analytics or equivalent), and remember certain preferences (e.g., cart, language settings). You may disable cookies in your browser settings.
Data Retention
Order-related data is stored as long as required for tax purposes (generally 7 years). Email addresses of subscribers are kept until you unsubscribe.
Your Rights
You may request access to your data, correct or delete your information, and withdraw your consent at any time. For any request, contact us at poterie@lanalanglois.com.
Security
We take steps to protect your information. However, no system is 100% infallible.
Hosting
This site is hosted by Rapidenet Canada, CP 5009, BP George-Gagné, Delson, Québec J5B 0A6.
Contact
For any questions about this policy or your data: poterie@lanalanglois.com.